1 June, 2018

Flow Customers Get More Convenient New Features With Latest Release of MyFlow App

MIAMI, FL., June 1, 2018: The Customer self-care app from Flow, MyFlow was recently re-launched with several new features that make it even easier to use and more convenient for customers.

The newly refreshed app will be much more useful and convenient for customers. C&W’s SVP Customer Experience, Alvin Stokes said “It’s everything customers need right now and have been asking for – more features and more convenience – which allows them to control their own experience. The MyFlow app now has an easier log-in process and offers customers simple ways to pay their bills, view balances, top up and activate add-on combo plans all from the device in the palm of their hands.”

“This version of the MyFlow app also gives customers direct access to self-service options, for example, activating TV and mobile add-ons as well as offering handy solutions to easily solve service issues like remotely re-setting cable modems and set top boxes. Our customers are now more tech savvy than ever, and if they can resolve an issue themselves or even add a new service without having to go through an agent, that’s more than likely the option they’d prefer,” Stokes also said.

As Flow continues to improve its customers’ experience, they have also made enhancements to their Customer Care calling platform. The updates now make it easier for customers to pay bills, report service interruptions, set up credit card payments, receive outage updates and even send credit to their family and friends. Customers can follow the simple prompts to action all of the above services directly from the automated caller platform.

The MyFlow app is available in all 15 Flow markets and can be downloaded from the Apple or Play Stores. To download the MyFlow app, click here or visit www.discoverflow.co.

Also in Press releases

Liberty Latin America Highlights the Need for Safe Internet Access for All

The Company marks Safer Internet Day across Latin America and…

Read More

Three Digital Trends that Companies Will Face in 2021

Multi-Cloud, Digitization and Security should be top on the priority…

Read More

Cable and Wireless Charitable Foundation Supports Relief Efforts in Central America

Hot meals for thousands through World Central Kitchen.

Read More

C&W Communications expands its B2B operations in the Cayman Islands

Company acquires IT Outsource increasing Managed Services capabilities. Ability to…

Read More

Three Digital Trends that Companies Will Face in 2021

Multi-Cloud, Digitization and Security should be top on the priority…

Read More

Liberty Latin America Highlights the Need for Safe Internet Access for All

The Company marks Safer Internet Day across Latin America and…

Read More

Cable and Wireless Charitable Foundation Supports Relief Efforts in Central America

Hot meals for thousands through World Central Kitchen.

Read More